Disclosures

Alabama Customers

For unresolved complaints, contact: Alabama Securities Commission P.O. Box 304700 Montgomery, AL 36130-4700 Tel: (800) 222-1253 Website: asc.alabama.gov

Alaska Customers

If your issue is unresolved by EZRemit LLC, available at (770) 256-8071, please submit formal complaints with the State of Alaska, Division of Banking & Securities. Please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFor mupdated.pdf Submit formal complaint form with supporting documents: Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807 If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call Nine Zero Seven Four Six Five Two Five Two One

Arizona Customers

For unresolved complaints, contact: Arizona Dept. of Insurance and Financial Institutions 100 N. 15th Ave Suite 261 Phoenix, AZ 85007-2630 Tel: (602) 364-3100 Website: difi.az.gov

Arkansas Customers

For unresolved complaints, contact: Arkansas Securities Department Heritage West Building Suite 300 201 East Markham Street Little Rock, Arkansas 72201-1692 Tel: (501) 324-9260 Website: www.securities.arkansas.gov

California Customers

RIGHT TO REFUND You, the customer, are entitled to a refund of the money to be transmitted as the result of this agreement if EZRemit LLC does not forward the money received from you within 10 days of the date of its receipt, or does not give instructions committing an equivalent amount of money to the person designated by you within 10 days of the date of the receipt of the funds from you unless otherwise instructed by you. If your instructions as to when the moneys shall be forwarded or transmitted are not complied with and the money has not yet been forwarded or transmitted, you have a right to a refund of your money. If you want a refund, you must mail or deliver your written request to EZRemit LLC 2505 Pleasantdale Rd Atlanta, GA 30340. If you do not receive your refund, you may be entitled to your money back plus a penalty of up to $1,000 and attorney's fees pursuant to Section 2102 of the California Financial Code.

Colorado Customers

For unresolved complaints, contact: Colorado Department of Regulatory Agencies Division of Banking 1560 Broadway, Suite 975 Denver, CO 80202 Tel: (303) 894-7575 Email: DORABankingWebsite@state.co.us Website: www.dora.colorado.gov/dob

Customer Notice: Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit, are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 11, Article 110, Colorado Revised Statutes.

If you have a question about or dispute with YOUR TRANSACTION - THE MONEY YOU SENT: You must contact the Money Transmitter who processed your transaction for assistance. The Division of Banking does not have access to this information.

If you are a Colorado Resident and have a Complaint about THE MONEY TRANSMITTER - THE COMPANY THAT SENT YOUR MONEY: All complaints must be submitted in writing. Please fill out the Complaint Form provided on the Colorado Division of Banking's website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at the contact details listed above.

District of Columbia Customers

For unresolved complaints, contact: District of Columbia Dept. of Insurance, Securities, and Banking 1050 First Street, NE, 801 Washington, DC 20002 Tel: (202) 727-8000 Website: disb.dc.gov

Florida Customers

For unresolved complaints, contact: Florida Office of Financial Regulation 200 E. Gaines Street Tallahassee, FL 32399 Tel: (850) 487-9687 Website: www.flofr.com

Georgia Customers

For unresolved complaints, contact: Georgia Dept. of Banking & Finance 2990 Brandywine Road Suite 200 Atlanta, Georgia 30341-5565 Tel: (770) 986-1633 Toll Free: (888) 986-1633 Website: www.dbf.georgia.gov

Idaho Customers

Unresolved consumer complaints regarding EZRemit LLC services may be directed to the Idaho Department of Finance. Formal complaints must be in writing, please download the form here: https://www.finance.idaho.gov/complaints/documents/money-transmitters- complaint-form-fillable-web.pdf Formal complaint forms may be submitted via: Email: securities@finance.idaho.gov Mail: Idaho Department of Finance 11341 West Chinden Blvd. Building 4, Floor 3 Boise, ID 83714 If you have questions regarding formal complaint, please call 1-888-346-3378

Illinois Customers

For consumer complaints directly to the Illinois Division of Financial Institutions, please contact: Illinois Department of Financial and Professional Regulation Division of Financial Institutions 320 W. Washington Springfield, IL 62786 Tel: 1-888-473-4858

Indiana Customers

For unresolved complaints, contact: Indiana Dept. of Financial Institutions 30 South Meridian St., Suite 300 Indianapolis, Indiana 46204 Tel: (317) 232-3955 Toll Free: (800) 382-4880 Website: www.in.gov/dfi

Iowa Customers

For unresolved complaints, contact: Iowa Division of Banking 200 East Grand Avenue, Suite 300 Des Moines, IA 50309 Tel: (515) 281-4014 Website: www.idob.iowa.gov

Kansas Customers

For complaints, contact EZRemit LLC at (770) 256-8071 or support@myezremit.com. If unresolved, you may contact the Kansas Office of the State Bank Commissioner at (785) 380-3939. Website: www.osbckansas.org (opens in new window).

Kentucky Customers

For unresolved complaints, contact: Kentucky Dept. of Financial Institutions 500 Mero Street, 2SW19 Frankfort, Kentucky 40601 Tel: (502) 573-3390 Toll Free: (800) 223-2579 Website: kfi.ky.gov

Louisiana Customers

For unresolved complaints, contact: Louisiana Office of Financial Institutions 8660 United Plaza Boulevard, 2nd Floor Baton Rouge, LA 70809-7024 Tel: (888) 525-9414 Tel: (225) 925-4660 Website: www.ofi.la.gov

Maryland Customers

For unresolved complaints, contact: Maryland Office of the Commissioner of Financial Regulation 100 S. Charles Street, Tower 1, Suite 5300 Baltimore, MD 21201 Tel: (410) 230-6100 Toll Free: (888) 784-0136 Website: www.dllr.state.md.us/finance/ NMLS Consumer Access: www.nmlsconsumeraccess.org

The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding EZRemit LLC., NMLS ID 2423529 at 1100 North Eutaw Street, Suite 611, Baltimore, Maryland 21201 or phone 1-888-784-0136.

Maine Customers

To file a complaint, contact: Department of Professional & Financial Regulation Bureau of Consumer Credit Protection 35 State House Station Augusta, Maine 04333 Tel: 800-332-8529 (toll free in Maine) or 207-624-8527 Hearing Impaired: Maine Relay 711

Massachusetts Customers

To file a complaint, contact: Commonwealth of Massachusetts Division of Banks Attn: Consumer Assistance Unit 1000 Washington Street, 10th Floor Boston, Massachusetts 02118-6400 Email: dobconsumer.assistance@mass.gov Website: File a complaint with the Division of Banks Tel: (617) 956-1500

Michigan Customers

For unresolved complaints, contact: Michigan Dept. of Insurance and Financial Services PO Box 30220 Lansing, MI 48909-7720 Tel: (517) 284-8800 Toll Free: (877) 999-6442 Website: www.michigan.gov/difs

Minnesota Customers

If you have any questions or a complaint about EZRemit LLC money transmission services, contact: Minnesota Department of Commerce 85 7th Place East, Suite 280 Saint Paul, MN 55101 Tel: 800-657-3602 consumer.protection@state.mn.us

Missouri Customers

For unresolved complaints, contact: Missouri Division of Finance Truman State Office Building Room 630 Jefferson City, MO 65102 Tel: (573) 751-3242 Website: www.finance.mo.gov

Nebraska Customers

Nebraska Department of Banking and Finance. Formal complaint may be submitted via: Submit a Money Transmitters Complaint Mail: Nebraska Department of Banking and Finance 1526 K Street, Suite 300 Lincoln, NE 68508 Phone: (402) 471-2171

Nevada Customers

With questions or to file a complaint, contact: State of Nevada Department of Business and Industry Division of Financial Institutions 3300 W Sahara Avenue Suite 250 Las Vegas, NV 89102 Phone: (866) 858-8951 (Toll free) FIDComplaints@fid.state.nv.us"

New Jersey Customers

For unresolved complaints, contact: New Jersey Dept. of Banking & Insurance PO Box 471 Trenton, NJ 08625-0471 Tel: (800) 446-7467 Tel: (609) 292-7272 Website: www.state.nj.us/dobi/consumer.htm#banking

New York Customers

For unresolved complaints, contact: New York State Department of Financial Services 1 State Street New York, NY 10004-1511 Tel: (800) 342-3736 Tel: (212) 480-6400 Website: www.dfs.ny.gov

New Mexico Customers

To file a complaint, contact: New Mexico Regulation and Licensing Department Financial Institutions Division P.O. Box 25101 Santa Fe, NM 87504-5101 Tel: (505) 476-4885 Website: https://www.rld.nm.gov/financial-institutions/file-a-complaint/

North Carolina Customers

For unresolved complaints, contact: North Carolina Office of the Commissioner of Banks 4309 Mail Service Center Raleigh, NC 27699-4309 Tel: (919) 733-3016 Website: www.nccob.gov

Ohio Customers

For unresolved complaints, contact: Ohio Division of Financial Institutions 77 South High Street 21st Floor Columbus, OH 43215-6120 Tel: (866) 278-0003 Website: www.com.ohio.gov/fiin

Oklahoma Customers

For unresolved complaints, contact: Oklahoma Banking Department 2900 North Lincoln Boulevard Oklahoma City, Oklahoma 73105 Tel: (405) 521-2782 Tel: (918) 295-3649 Website: www.ok.gov/banking

Oregon Customers

For unresolved complaints, contact: Oregon Division of Financial Regulation P.O. Box 14480 Salem, OR 97309-0405 Tel: (888) 877-4894 Website: dfr.oregon.gov/pages/index.aspx

Pennsylvania Customers

To file a complaint, contact: Pennsylvania Department of Banking and Securities Consumer Services Office 17 N. 2nd Street, Suite 1300 Harrisburg, PA 17101 Phone: 1.800.PA.BANKS or (1.800.600.0007) Submit a Money Transmitters Complaint

South Carolina Customers

If you have a complaint, first contact the consumer assistance division of EZRemit LLC at (770) 256-8071, if you still have an unresolved complaint regarding the company's money transmission activity, please direct your complaint to: South Carolina Money Services Division 1000 Assembly Street Columbia SC 29201 Tel: 1-803-734-1221 msb@scag.gov Submit a Money Transmitters Complaint

South Dakota Customers

If you have any questions or complaint about EZRemit LLC Complaints Department, contact: South Dakota Department of Labor and Regulation Division of Banking 1714 Lincoln Ave., Suite 2 Pierre, SD 57501 Tel: 605.773.3421 banking@state.sd.us

Tennessee Customers

For unresolved complaints, contact: Tennessee Dept. of Financial Institutions 312 Rosa L. Parks Avenue, 26th Floor Nashville, TN 37243 Tel: (615) 741-2236 Toll Free: (800) 778-4215 Website: www.tn.gov/tdfi

Texas Customers

If you have a complaint, first contact the Complaints Department of EZRemit LLC at (770)256-8071, if you still have an unresolved complaint regarding the company's money transmission activity, please direct your complaint to: Texas Department of Banking 2601 North Lamar Boulevard Austin, Texas 78705 Tel: 1-877-276-5554 www.dob.texas.gov

Virginia Customers

For unresolved complaints, contact: Commonwealth of Virginia Bureau of Financial Institutions P.O. Box 640 Richmond, Virginia 23218-0640 Tel: (804) 371-9701 Toll Free: (800) 552-7945 Website: www.scc.virginia.gov/regulated-industries/bureau-of-financial-institutions/

Washington Customers

For unresolved complaints, contact: Washington State Dept. of Financial Institutions PO Box 41200 Olympia, WA 98504-1200 Tel: (360) 902-8700 Toll Free: (877) 746-4334 Website: www.dfi.wa.gov

West Virginia Customers

For unresolved complaints, contact: West Virginia Division of Financial Institutions 900 Pennsylvania Avenue Suite 306 Charleston, WV 25302 Tel: (304) 558-2294 Website: www.dfi.wv.gov

Wisconsin Customers

For Wisconsin customers please contact EZRemit directly at (770) 256-8071.

Wyoming Customers

For unresolved complaints, contact: Wyoming Division of Banking Herschler Building 3rd Floor West 122 West 25th Street Cheyenne, WY 82002 Tel: (307) 777-7797 Website: wyomingbankingdivision.wyo.gov