EZRemit LLC., NMLS ID 2423529

Privacy Policy

Privacy Policy for EZRemit LLC

Last Updated: June 17, 2026

Table of Contents

  1. 1. Introduction
  2. 2. Information We Collect
  3. 3. How We Use Your Information
  4. 4. SMS Communications
  5. 5. Information Sharing and Disclosure
  6. 6. Data Security
  7. 7. Data Retention
  8. 8. Cookies and Tracking Technologies
  9. 9. Your Rights
  10. 10. Children's Privacy
  11. 11. International Transfers
  12. 12. Changes to This Privacy Policy
  13. 13. Contact Information

1. Introduction

EZRemit LLC ("EZRemit," "we," "our," or "us") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, mobile applications, products, and services.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

Personal Information

  • Full name
  • Date of birth
  • Residential address
  • Email address
  • Phone number
  • Government-issued identification
  • Social Security Number or Tax Identification Number (where required)
  • Recipient information for money transfers

Financial Information

  • Bank account information
  • Debit or credit card information
  • Transaction history
  • Payment details

Technical Information

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website usage data
  • Cookies and similar technologies

3. How We Use Your Information

We use your information to:

  • Provide money transfer and remittance services
  • Verify your identity
  • Process transactions
  • Prevent fraud and unauthorized activity
  • Comply with legal and regulatory requirements
  • Provide customer support
  • Improve our products and services
  • Communicate account and transaction information
  • Send security alerts and verification codes

4. SMS Communications

By providing your mobile phone number and opting in, you consent to receive SMS messages from EZRemit LLC regarding:

  • Account verification
  • One-time passcodes (OTP)
  • Transaction confirmations
  • Money transfer status updates
  • Security and fraud alerts
  • Customer support communications

SMS Terms

  • Message frequency varies.
  • Message and data rates may apply.
  • Reply STOP to opt out.
  • Reply HELP for assistance.

SMS Data Sharing

SMS opt-in data and consent records will not be sold, rented, or shared with third parties for marketing or promotional purposes.

Third-party service providers may assist in delivering SMS messages solely for operational purposes and under strict confidentiality obligations.

To opt in, visit our SMS Messaging Opt-In page.

5. Information Sharing and Disclosure

We may share information with:

Service Providers

Companies that assist with:

  • Payment processing
  • Identity verification
  • Fraud prevention
  • Customer support
  • Messaging and communications

Regulatory Authorities

When required by law, regulation, court order, subpoena, or governmental request.

Business Transfers

In connection with a merger, acquisition, financing, or sale of assets.

We do not sell your personal information to third parties.

6. Data Security

We implement administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

Despite our efforts, no method of transmission or storage is completely secure.

7. Data Retention

We retain personal information for as long as necessary to:

  • Provide our services
  • Meet legal and regulatory obligations
  • Resolve disputes
  • Enforce agreements
  • Comply with anti-money laundering (AML) and Know Your Customer (KYC) requirements

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Maintain user sessions
  • Improve website functionality
  • Analyze website usage
  • Enhance user experience

Users may manage cookie preferences through browser settings.

9. Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of personal information
  • Restrict processing
  • Object to certain uses of information
  • Receive a copy of your data

Requests may be submitted using the contact information below.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. International Transfers

Information may be processed and stored in the United States and other jurisdictions where our service providers operate.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on our website with a revised effective date.

13. Contact Information

EZRemit LLC